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Rental Car Pickup and Return Checklist

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A few minutes of checking at pickup and return can help you avoid disputes about damage, fuel and fees.

Before you leave the lot

1. Bring your driver's license, the credit card used to book, and your confirmation
2. Read the rental agreement and confirm the price, fuel policy and return time
3. Walk around the car and take photos or a video of every side, the roof, wheels and windshield
4. Point out any scratches or dents and ask the agent to note them on the agreement
5. Check the interior, tires, lights and that the fuel level matches the paperwork
6. Check that the spare tire or repair kit is in the car

During your trip

• Keep the rental agreement and contact number in the car
• Know who to call if there is an accident or breakdown

At return

1. Return the car on time, with the fuel level required in your agreement
2. Remove all personal items and check under the seats
3. Take photos of the car again, including the fuel gauge and mileage
4. Ask for a final receipt and keep it
5. Watch your card statement for a few weeks and contact the company about charges you do not recognize